Studio policy and terms

EMILIE IGGIOTTI PHOTOGRAPHY

STUDIO POLICY AND TERMS

Each of my clients are very valuable to me! Because I want to make each photography experience as easy and enjoyable as possible, and out of fairness to both my clients and myself, I enforce the following policies for all sessions.

Studio Hours:

Monday: Closed

Tuesday – Friday: 10 am – 6 pm

Saturday: Appointment only

Sunday: Closed

All clients under 18 must be accompanied by a parent or guardian at all times.

Please do not contact the Photographer for any photography related questions via text or their personal Facebook. The Photographer needs to be able to track and keep a record of your conversations, especially when it has to do with your sessions. The best way to book and discuss your sessions and events is through email (this website).

The session fee pays for the time and talent of the photographer plus one password protected gallery with the number of images from your session guaranteed upon booking. This is a non-refundable fee.

Prices are subject to change without notice. However, you will be locked into the current prices for that session at the time of booking. Once that session is completed, any sessions beyond that will be subject to the current prices at the time of booking. The Photographer will not honor any quotes that are more than 30 days old.

You agree to hold harmless, Emilie Iggiotti, her representatives, from any dispute in the event you become injured during your session on location or while on the studio premises. EMILIE IGGIOTTI PHOTOGRAPHY and its representatives will not be held liable for any injury incurred by you or your family, or any damage to your property during the photo session while on location or while on studio premises.

While the Photographer will capture many images during your session, you will only see those images selected by her, the artist, for viewing. She carefully renders each image to ensure maximum artistry and technical perfection. Images with eyes closed, head turned, duplicates, etc. will not be shown and are deleted from the Photographers archives permanently after the artistic rendering is complete.

Your session will start at the agreed upon time. I strongly encourage clients to arrive 10 minutes prior to the start of their session. This allows for last-minute makeup touch-ups, changing, and relaxing before the session begins. The session time starts regardless of client arrival time.

You may reschedule your session date one (1) time for no additional fee, provided that you contact the studio at least 48 hours prior to your scheduled appointment.

If you choose to reschedule your portrait session prior to being photographed, you may use 100% your session fee towards a future session fee that occurs within 6 months of your original scheduled date.

If you need to reschedule an additional time, or if notice is received less than 48 hours prior to the scheduled appointment, there will be a service fee of $150 due at the time of rescheduling for each rescheduled appointment.

Respectfully, the Photographer retains the right to reschedule a session due to illness, emergency, death in the family, inclement weather and other unforeseen events beyond the Photographer’s control. The Photographer will inform the Client as soon as possible should she need to reschedule. The Photographer will reschedule the session for the earliest possible date available.

Please keep in mind that evening and weekend sessions are in high demand and although the Photographer will go to great lengths to meet your scheduling needs, these sessions can book well in advance.

Please do not bring people (family, friends, etc) that are not going to be included in the session when you book a portrait session in the Photographer’s studio.

If we shoot at your house, and your spouse and kids are present, please make sure we are not interrupted during the Truth in You session as the session is focusing on you and I need your full attention.

The Photographer does not allow other cameras/cell phones, other photographic, or recording devices to be used during the session. The Photographer will stop the session until these devices are put away. This is very distracting to the subject/s and to the Photographer.

Basic retouching is included in every photography session. Additional retouching is available per-request at $50.00/per image + GST. If the Photographer feels the retouching is too extensive/time-consuming, it will be outsourced, to be paid for by the Client.

While digital files are given, please understand that Emilie Iggiotti Photography retains the copyright to all images produced by her. Images may not be manipulated in any form without express written consent from Emilie Iggiotti Photography, including collages, filters of any kind, etc. If you would like an image in black and white that is colour, or that is in colour but would prefer in black and white, please contact Emilie Iggiotti Photography.

The Copyright Act protects photographers by giving us the exclusive rights to reproduce our images. Violations include, but are not limited to, making illegal copies, scanning, printing from home without a print release, downloading from our website/social media sites, or screenshots from your galleries of images you do not wish to purchase. It is illegal to copy or reproduce these photographs in any manner without our permission and violators of this Federal Law will be subjected to its civil and criminal penalties. Please click HERE for more information.

The Client is to understand that once the session has been completed and a private gallery of the images has been delivered, Emilie Iggiotti Photography cannot assume any liability in any portion if the work is lost, stolen, damaged, or otherwise unavailable to the client.

Pets are welcome so long as they are well-behaved and non-violent and are to be included in the session. Please do not bring any violent animals or any animals that will not be participating in the session. Also, please let the Photographer know you are bringing your pet to the session in advance.

Delivery of images

After the session, the photographer will edit the photos and deliver a gallery. The client will select their favourite images. The Photographer will invoice the Client for these images.

After payment has been received, and after having delivered the gallery, there will be no refund in case the Client is not satisfied with the images.

The Photographer’s style and editing is at her own discretion and the Client can not ask for a refund in case they don’t like the final images.

Products orders

All orders must be placed online through your personal gallery. The Photographer is not responsible for any products ordered through the online gallery. Please, refer to the lab website for their policies and terms of use.

Re-shoot Policy:

My goal as a professional photographer is to make you happy and excited about your photographs. There is no charge for re-shoots due to technical issues (equipment malfunction, computer malfunction, etc) or if the Photographer feels as if the images are not up to the standard of their portfolio. However, due to the limited nature of what I do, I cannot offer free re-shoots for any reason due to client regret over photographer’s style, wardrobe, facial expressions, hair, wind or other items beyond my control. In the event that you would like to schedule another session due to client regret in the previous session completed, Emilie Iggiotti Photography may choose to offer a discounted session price. Re-shoot must be scheduled within 2 weeks of receiving the previous session’s gallery.

Emilie Iggiotti Photography is committed to your privacy. We will not sell or exchange names or any other personally identifiable information about our clients with third parties, and work to ensure your personal information is secure at all times. We fully understand that some clients would like to remain anonymous due to their job or other personal reasons.

Your images will never be used on Facebook, on our website, as print samples or anywhere else without your express consent (see contract for details). Any images used by Emilie Iggiotti Photography, have been used with the clients consent.

By filling out my contact form, you give me permission to contact you.